Yesterday I informed you of the situation that is living SEAT with its Ateca and today want to give a little of more clarity on this affair. Of home several means of communication is made eco, through them networks social of several customers dissatisfied, of them problems that was taking it marks Spanish to meet them orders of the version 2.0 TDi 150 cv and traction front. Then we learned that the brand had suspended temporarily the production of this version.
Faced with this situation, and without confirmation or official denial by the mark of what actually happens, opened an endless speculation. Here we aim to two possible situations. The first an excess of demand not calculated and the second a problem of approvals in the engine. The brand still not has confirmed nor a thing nor another, but already there is information to near a calculation wrong at the time of register them particles contaminants of this engine and version.
The only information official from the marks for trying to solve this problem is Girds to these words: “to all those customers that have made until the date an asked of an Ateca 2.0 TDI 150 CV with traction front, is les will propose a alternative of equal or best conditions”. The compensation that the brand proposes to the customers can redirect is of two forms.
- Those who have purchased an Ateca 2.0 TDi 150 cv 4 × 2 brand offers the same version 4 × 4. The cost 2.760 euros there from a version to another will be assumed by the brand.
- Those who chose the version affected but with change automatic DSG can access to the Ateca 2D TDi 190 cv 4Drive DSG. As in the first case, the 6,500 euros of difference between both engines and versions will be also at the mark.
Will wait to have more information to provide you more data of the situation that live the brand and how it solved.
Source – the Economist